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Privacy Policy &
Website Terms of Use

The following outlines our privacy policy when accessing www.michaelwilsonandson.co.uk

 

Our website address is www.michaelwilsonandson.co.uk  

Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.

 

The website will learn certain information about you during your visit:

Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used.

Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on the site, and the websites visited just before and just after our own, as well as your IP address, but does not include any personally identifiable information. 

 

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

 

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

 

Email Information and Policy

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policy below:

 

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about our business activities.

We will maintain the information you send via e-mail in accordance with applicable UK law.

 

How Do We Use the Information That You Provide to Us?

 

We use personal information for the purposes of administering our business activities, providing services, and making available other items and services to our customers and prospective customers.

 

A certain amount of personal data is collected by Michael Wilson and Son Ltd/www.michaelwilsonandson.co.uk either at your first enquiry or through our booking process. This is for the purposes of meeting Insurance criteria as well as for health and safety and to enable us to complete our work with you. 

 

All information gathered by Michael Wilson and Son Ltd/www.michaelwilsonandson.co.uk is treated as confidential and will not be shared with a third party. Your information is kept securely online within our client management system Eworks, and viewed only by essential Michael Wilson and Son Ltd employees.

 

You may, of course, decline to submit identifiable information to Michael Wilson and Son Ltd/www.michaelwilsonandson.co.uk, in which case we may not be able to provide certain services to you.

www.michaelwilsonandson.co.uk will not obtain personally-identifying information about you when you visit this site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

You may update or correct your account information and email preferences at any time by emailing admin@michaelwilsonandson.co.uk

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Ruth Sandiford on 01422 324722 or email admin@michaelwilsonandson.co.uk

 

EMAIL POLICY 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

 

Use of External Links

www.michaelwilsonandson.co.uk may contain links to many other websites. We cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by us and do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.

 

Website Terms & Conditions

By accessing this website, you are agreeing to be bound by these website terms and conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you should no longer use this site. 

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not:

•    Republish material from our website without prior written consent.

•    Sell or rent material from our website.

•    Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

•    Redistribute any content from our website, including onto another website.

Acceptable Use You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

 

Use of Testimonials

Testimonials that appear on this site are received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our services in some way. They are individual results and results do vary. The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

 

Use of photography and video footage from work projects.

Sometimes we may take photos and/or videos during classes, events and workshops if permission has been granted during the booking process. We will also request verbal permission

Photos and videos are taken on a digital camera, drone, tablet or smart phone and are deleted off the device after upload to a  business computer. These can only be accessed by the business team. If consented to, photos and videos are also shared on social media platforms such as Facebook, Twitter, LinkedIn, and our website for marketing purposes.

 

Policy changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Contact

If you have any questions regarding this policy, or your dealings with our website please contact Claire Wilson-Binks at claire.wb@michaelwilsonandson.co.uk  

 

Your Rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

1.    The right to be informed

2.    The right of access

3.    The right to rectification

4.    The right to erasure

5.    The right to restrict processing

6.    The right to data portability

7.    The right to object

8.    Rights in relation to automated decision-making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ 

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